Refund Policy

We want you to feel confident about your purchase. If for any reason you are not satisfied, we offer the following refund terms:

Digital eBooks

• Refund Window: You may request a refund within 7 days of purchase.

• Conditions: Refunds are available if:

  • You have accessed/read less than 10% of the eBook, or

  • The eBook file is defective, inaccessible, or not as described.

• Once a refund is issued, your access to the eBook will be revoked.

Printed Books

• Refund Window: You may request a refund within 14 days of receiving your order.

• Conditions:

  • Books must be returned in their original, unused condition.

  • You are responsible for return shipping costs unless the product was defective or damaged upon arrival.

How to Request a Refund

• Email us at info@groomgroomgroomdogs.com with your order number and reason for the refund request.

• We will respond within 2 business days with next steps.

• If approved, refunds will be issued to your original payment method within 5–7 business days.

Non-Refundable Items

• Sale or clearance items.

• eBooks accessed or read beyond 10% of their content (unless defective).

We believe this policy provides a fair balance—allowing our customers to purchase with confidence while respecting the nature of our digital and physical products.

Need help?

Contact us at info@groomgroomgroomdogs.com for questions related to refunds and returns.